So service Moz Privacy Policy

Privacy Policy

Privacy Policy

This Privacy Policy explains how SO SERVICE, EI (“we”, “our”, or “the Company”) collects, uses, stores, and protects the personal information of users who interact with our website, services, and digital platforms. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and other information voluntarily provided by the user.
  • Technical Information: IP address, browser type, device information, and usage data for analytics and service improvement.
  • Service-Related Information: Details related to support requests, communication logs, and service interactions.

2. How We Use Personal Information

We use collected data for the following purposes:

  • To provide and improve our services.
  • To communicate with users regarding support, updates, or service notifications.
  • To maintain security and prevent fraudulent activity.
  • To comply with legal or regulatory requirements.

3. Data Sharing and Disclosure

We do not sell or share personal information with third parties unless:

  • We have the user’s explicit consent.
  • It is required for service delivery (such as technical service partners bound by confidentiality).
  • It is required by law or government authorities.

4. Data Protection and Security

We implement technical, administrative, and physical security measures to protect data against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

6. User Rights

Users have the right to:

  • Request access to their personal data.
  • Request corrections or updates to inaccurate information.
  • Request deletion of their personal data, where applicable.
  • Withdraw consent for data processing.

Requests can be submitted via our official contact channels listed on this website.

7. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website performance, and personalize interactions. Users may disable cookies through their browser settings.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: andarusse@gmail.com
Phone: +258 842 539 427
Address: Av. Kwame Nkrumah Nº 3409, Bairro da Coop, KaMpfumo, Maputo, Mozambique